Testimonials

 
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To Whom It May Concern:

As Administrative Services Manager for Engle-Hambright & Davies, please allow me the opportunity to comment on the superior service we receive from Quality Digital Office Solutions. Prior to our introduction to Gordon Stapleton, EHD had several vendors servicing our five different locations. It was our goal to consolidate all EHD branches under one reliable and reputable vendor. I interviewed several potential vendors, but was most impressed with Gordon and his proposal for EHD.

EHD has 5 locations throughout Pennsylvania, and it has been quite a challenge to find a vendor capable of servicing all 5 locations. Quality has tackled the task, providing EHD with professional service for all offices. The Kyocera copiers are efficient and user friendly and have preformed beyond our expectations. On the rare occasion the Kyocera copier needs repair, Quality has surprised us with their prompt and efficient service.

In closing, EHD has made a wise decision by partnering with Quality Digital Office Solutions. We look forward to continuing this relationship for many years to come, as the benefits awarded us are outstanding.

Sincerely, Susan Liebig
Administrative Services, Engle-Hambright & Davies

 


To Quality Digital Office Solutions and Mr. Joe McMonagle,

Our company purchased a Taskalfa 250ci Kyocera printer from Quality about 2 months ago. I would like to express my complete satisfaction with the printer. Before, I was using a regular small HP printer that was "built to handle” my large number of mailings and marketing pieces that I do on a day to day basis. It was nothing but a hassle for about 4 years. I tried several different small office printers that were a pretty hefty price, and none of them seemed to last for too long. I was constantly calling manufacturers to buy new parts and trade in my broken printers for new ones, which took 2 to 3 weeks to get, talk about putting a wrench in my work schedule! Plus the amount of ink I was going through was enormous! I don't even want to think of the cost of all the ink we were buying in a year's time, I was ordering cartridges offline almost every week. Now that I have the Taskalfa, my life has become much easier, my jobs quicker, and the overall product is so much more professional and has a beautiful clean look to it. I love the versatility of the machine. I use it all the time to scan in multiple things, from my architectural drawings to brochures. It is very easy to use. We decided to go under a service contract with Quality which has turned out to be a great idea. Quality is a great company, who is quick and friendly with any service that you need. I got into a crunch with a mailing job I was doing about a month ago and called Quality in a panic because I had run out of all of my toner. They were out here with several replacement toners within a half an hour. I think they are a great team to work with. Also any other little service issues, they are quick to come out and take care of. I also wanted to mention that I think the pieces that I create on the printer make our company look very professional. Instead of going through other companies and paying triple the cost. I can just design my own pieces and print them out to look like they came from a printing company. I am very happy that our company decided to go with Quality and purchase a machine that is becoming a great asset to our company and saving me loads of time.

Thank You! Jessica Thomas
Marketing Manager, Zephyr Thomas Home Improvement Co.

 


We have worked with Joe McMonagle and the staff at Quality Digital Office Solutions for the last 15-20 years for our fax and copier needs. We have been happy with their sales and service staff, and we value the services they provide. The fax and copier equipment we have purchased has been very reliable.

Christie Diller
Controller, Murray Risk Management and Insurance

 


Dear Gordon,

For the past 15+ years, our organization has counted on Quality Digital Office Solutions to provide and service the office equipment needs of our ever changing firm. The Kyocera products your firm provides have performed well in our busy office environments.

When routine service is needed, your company has proven "Service Team” delivering outstanding service and support to our end users. This is one of the main reasons your firm has kept Prudential Homesale Services Group, Inc. a "Quality” client for so many years.

To sum it up, our firm would highly recommend Kyocera products and Quality Digital Office Solutions to others seeking a reputable office equipment vendor.

Sincerely, Peggy Scott
Controller, Prudential Homesale Services Group, Inc.

 


Dear Joe,

Just a note of appreciation for the services you have provided to Lancaster NeuroScience & Spine Associates over the past several years. You have consistently listened to our needs and offered appropriate equipment solutions, at a fair price. Your service team has been prompt in their response to our infrequent but always urgent service needs.

I appreciate your suggestions to improve our efficiencies. It is certainly my pleasure working with you.

Sincerely, Mariellen Payne
Operations Manager, Lancaster NeuroScience & Spine Associates

 


Dear Mr. Stapleton:

I have dealt with your company for over ten years and have been very happy with your sales and service. I have over forty five years of experience in dealing with both computer and office equipment sales people. I know from experience that anybody can sell equipment at rock bottom prices, but the real cost is in the service after the sale. I know what service is and isn't. Your company has consistently given super service after the sale. It is always a pleasure to do business with your company.

Sincerely, Del Gentzler
Facilities Manager, Goodville Mutual Casualty Company

 


Dear Joe,

St. Mary's Church recently purchased a Kyocera KM-C4035E KX copier from your company. I am writing this letter to let you know how pleased we are with this purchase. The Kyocera copier has made all of our printing tasks so much easier. IT is simple to use, and our printed materials are much more professional looking. Copies are crisp and clear, and the colors are vibrant. We also like the face that we can keep track of users of this machine with the job tracking feature.

To sum it up, we are very pleased with our new copier and with the service you have provided us. We would highly recommend this product and your company to others.

Sincerely, Tina Skubon
Parish Manager, St. Mary's Church

 


Dear Joe,

Just a note to let you know how pleased the staff of St. Anne's parish office has been with the Kyocera copier they have been using since September 2007. We have not required servicing since the machine was delivered and installed! We look forward to continued success with the products you have to offer.

Sincerely, Rev. Norman C. Hohenwarter, Jr.
Pastor, St. Anne Church

 


Dear Joe,

It has been 2 months since you installed our new Kyocera Taskalfa copier. Staff has been very pleased with the copier - as we have been with all of the Kyocera products we have purchased from you.

As I have stated to you many times, there are two primary reason we continue to purchase our equipment from you - most importantly is the professionalism and prompt response of your service technicians, and secondly, the quality of the machines. The fact that you always have the lowest bid does not hurt either.

Joe, we look forward to our continued business relationship and thank you for the service you have provided to us in the past.

Sincerely, David M. Brazina
Deputy Executive Director, Lancaster County Housing & Redevelopment Authorities



Lancaster/Lebanon:
2192 Embassy Drive
Lancaster, PA 17603
Local: (717) 293-1950
Toll Free: (866) 228-4400
Berks/Chester:
Wyomissing, PA 19610
Local: (610) 898-0726
Toll Free: (866) 228-4400
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119 Aster Drive, Suite 104
Harrisburg, PA 17112
Local: (717) 564-7011
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